Air Pollution Control Innovations

Ethylene Amine Scrubber

Posted by Andy Olds on Mon, Jul 10, 2017 @ 03:20 PM

Vent Scrubber.jpgEthylene amines are one of the major chemical building blocks.  Ethylene amines include ethylenediamine (EDA), diethylenetriamine (DETA), triethyltriamine (TETA) as well as other longer chained ethylene amines.  Amongst its many uses, ethylene amine is one of the two principal chemical ingredients in making ethylenediaminetetracetic acid (EDTA), the most common chelating agent in the world.  Diamines are also used in the manufacture of the ubiquitious textile Nylon. Due to its excellent properties, it is also used extensively in the asphalt, petrochemical, rubber, pesticide, and paper industries.

The storage of this precursor chemical requires extra handling than is typical with other common industrial chemicals.  Ethylene amines possess relatively low OSHA exposure limits of 10 ppm or less and have a vapor pressure akin to water; thus vent points in ethylene amine storage systems must be properly engineered to avoid hazardous conditions, and scrubbed to remove excess vapors.

Envitech manufacturers a packaged vent scrubber for the control of toxic compounds like ethylene amines. Envitech's vent scrubber is simple in design, constructed out of stainless steel or other corrosion resistant materials, and available in several sizes and customizations to meet individual storage needs.

The vent scrubber uses water to capture ethylene amine vapors from any process vent.  The scrubber is designed for batch or continuous use and can meet OSHA requirements for all classes of storage tanks.  The system only requires water, power, and a drain, and installation is easy and straightforward with single point connections for all utilities.  If you are interested in more information about Envitech's vent scrubber, click on the link below to download a cut sheet for the scrubber.

Download Literature

Topics: Scrubbers, Vent

Venturi Fume Scrubber for Tire Manufacturing Banbury Mixers

Posted by Andy Bartocci on Wed, Jun 15, 2016 @ 01:53 PM

Venturi Scrubbers are used to control particulate on a wide range of applications including medical and hazardous waste incineration, pot ash mining, sewage sludge processing and incineration, coal drying, textile and mineral wool insulation manufacturing and copper roasting. A previous blog post in April discusses the mechanisms for particulate removal by a Venturi scrubber. One application for Venturi scrubbers is removal of fumes generated by a Banbury mixer. A Banbury mixer is an industrial mixer used in a wide range of applications including food, chemical, pharmaceutical, plastic, mineral, and rubber processing. Venturi fume scrubberBanbury mixers are used, for instance, to compound rubber material for manufacturing automobile tires. Uncontrolled fumes from the mixers can create a nuisance by settling around the facility. Envitech’s Venturi collision scrubber has been used to control these fumes. The figure on the right shows a typical Venturi collision scrubber for a 25,000 cfm mixer exhaust. The scrubber separates the exhaust into two streams internal to the scrubber. The streams are then directed to two opposing Venturi throats. Recirculated water injected into each throat is atomized into fine droplets as the gas is accelerated. Fume particles and droplets collide and are captured by the atomized water as the steams are recombined into a third Venturi throat. A diffusion section redistributes the gas to a horizontal chevron style mist eliminator to remove entrained water droplets. Water is collected and drained into a common sump and recirculated back to the Venturi throats. A blowdown stream purges the collected material.

The scrubber is designed for 24/7, semi-automatic operation and is skid mounted with redundant pumps, one operating and one spare. Instruments are pre-mounted into the piping assembly and pre-wired to a junction box. The systems are often provided with an ID fan which can be mounted on the roof of the building. Typical design conditions and performance are indicated in the table below.

Flow Rate, acfm Up to 25,000 cfm
Temp, oF 90
Particulate, gr/dscf 0.015
Particle Removal > 99.5%*

*particles > 2.5 microns

Envitech Venturi collision scrubbers have been in operation at several tire manufacturing facilities since the early 80’s. Over 17 systems have been installed including several in recent years.

Click on the icon below to download a case study for Envitech Venturi Collision scrubbers learn how the scrubber solved the emission problems for Goodyear Tire & Rubber Company.

Download Case Study

Topics: particulate control, Venturi scrubbers, Scrubbers

Venturi Scrubber for Glass Furnace

Posted by Andy Bartocci on Tue, Jun 14, 2016 @ 05:14 PM

Venturi Scrubbers are used to control particulate on a wide range of applications including medical and hazardous waste incineration, pot ash mining, sewage sludge processing and incineration, coal drying, tire manufacturing, and copper roasting. One particular application is glass fiber manufacturing which can include both textile fiber and wool fiber insulation. Both types of fibers are manufactured by similar processes which use high-temperature to convert raw materials (predominantly borosilicates) into glass fibers. Emissions control is needed for both glass melting and fiber forming and finishing processes. A survey of stack test data from 10 manufacturing lines at different glass furnace operations demonstrate typical particulate emissions in the range of 0.0035 gr/dscf to 0.015 gr/dscf for volumetric gas flow rates ranging from 20,000 dscfm to 50,000 dscm. Most of these lines use a 10 in. W.C. pressure drop Venturi scrubbers. A few use wet electrostatic precipitators (WESP’s). Stack test data and particle size distribution (PSD) data indicate there can be significant differences in particle size distribution between different glass furnace manufacturing lines which account for the range in outlet concentrations. The figure on the right shows removal efficiency by particle size for a 10” pressure dropEnvitech_10_in_Venturi_curve.jpg Venturi. It indicates that nearly all particles > 2 micron in size are removed by the Venturi. Performance drops off dramatically, however, for smaller particles. Mechanisms for particulate removal by a Venturi scrubber are discussed in more detail in an earlier blog post, dated April 14, 2016.

The image below shows a typical Venturi scrubber used for glass fiber manufacturing facility. The process exhaust gas passes through the Venturi scrubber throat for particulate removal. The Venturi has a variable throat damper that is pneumatically actuated for maintaining the Venturi scrubber Venturi_Scrubber_Flat.jpgpressure drop over a minimum and maximum gas flow rate.  The damper position is governed by proportional-integral-derivative control based on the differential pressure across the throat. 

After the Venturi scrubber throat the gas passes through a flooded elbow and enters a vertical entrainment separator through a tangential inlet. Large water droplets are removed by centrifugal forces by the spin induced by the tangential entry. After passing through internals to smooth the gas flow distribution, the gas passes through a vertical chevron style mist eliminator to remove remaining water droplets from the gas. A spray header provides a periodic wash to keep the chevrons clean from particulate and debris.   Liquid from the Venturi is collected in the entrainment separator sump and re-circulated to the Venturi throat. A blowdown stream is taken from the recirculation line to purge the collected particulate.

Venturi scrubbers have proven to be highly reliable on a wide range of applications, including several collecting fibrous material. Several considerations should be taken into account to design reliability into the system.  A well designed Venturi scrubber can operate continuously with just one or two shifts of maintenance per year. Although Venturi scrubbers are quite common on glass fiber manufacturing lines some sites have relied on wet electrostatic precipitators (WESP) to meet emission limits. This may be driven by a combination of the particle size distribution (PSD) of the process and site specific permit limits. In general, a WESP is used when there is a large fraction of submicron particulate that exceeds the capability of the Venturi scrubber to meet the permit limit. A WESP has higher capital cost, but will have lower operating cost from lower energy consumption.


Click on the icon below to view a video of a variable throat Venturi scrubber damper blade.

Free Video

Venturi scrubber


Topics: particulate control, Venturi scrubbers, Scrubbers

Emergency Vent Lab Scrubber

Posted by Andy Bartocci on Tue, Apr 19, 2016 @ 01:28 PM

Lab_Scrubber.jpgA common application for small scrubber systems is an emergency vent scrubber for laboratories. Envitech's lab scrubber is a packaged packed bed absorber designed for high efficiency removal of water soluble contaminants (e.g. HCl, HF, HBr, SO2, NO2, etc.) from the gas stream and can handle up to 500 acfm of gas at a maximum temperature of 180oF.  The system is engineered for reduced footprint at 4 ft x 4 ft and includes a pre-wired control panel and pre-piped service utility connections requiring minimal installation and maintenance costs. Scrubber units are configurable to different levels of automation and treatment applications.  A typical application might be a facility with a gas cylinder filling stations laboratory hood vent.  The scrubber comes with a fan, pump, instrumentation, and control panel and is shop fabricated and assembled.

Click on the button below to download a free Envitech Lab Scrubber Brochure.

Download Brochure

Topics: Scrubbers, cleaning systems, Acid Gas, Product Information

Carbon Bed Adsorber and Filter Used to Remove Lead (Pb), Dioxin, Furans, and Mercury (Hg) to Meet New Medical Waste Incinerator Emission Limits

Posted by Andy Bartocci on Thu, Apr 14, 2016 @ 08:30 PM

WMC.jpgIn 2009, the US EPA revised the emission limits for the Hospital, Medical, and Infectious Waste Incinerator (HMIWI) MACT standard. You can follow the link to the blog piece published in May 2013 on the new standard. It dramatically reduced the emission limits for several pollutants including particulate (PM), lead (Pb), and dioxins and furans (D/F). Several existing medical waste incinerators in operation at the time were not capable of meeting the new limits, especially for lead (Pb) and/or dioxin and furans (D/F). Cost effective add-on controls were needed to bring existing system into compliance with the new rules and to allow them to continue to operate.


To meet this new challenge, Envitech designed a carbon bed adsorber and filter package to be installed downstream of existing wet scrubbers. The package is comprised of a new fan to overcome additional system pressure drop. Heat of compression from the fan and a re-heater duct heats the wet gas above the dew point to prevent condensation fouling in downstream filter and/or carbon bed adsorber. The system is delivered pre-assembled on a skid to reduce installation time and cost. A cartridge filter removes low concentrations of condensed Pb particulate. The carbon bed adsorber removes dioxins, furans and mercury (Hg). Envitech has upgraded four medical waste incinerators to meet the new MACT standards. All four are operational and compliant with the new standards.

In one case for Wyoming Medical Center (WMC), space was limited for add-on controls. The system had to be installed outdoors and capable of withstanding below freezing temperatures. The existing system did not meet the new limits for lead (Pb) and dioxins/furnace (D/F).The add-on controls included a cartridge filter and a carbon bed adsorber. The equipment was insulated and heat traced to maintain temperature above the dew point after re-heat. System features include:

  •  Shop and skid mounted assembly for ease of installation.
  • Insulation and heat tracing for outdoor operation in a cold climate.
  • Silicon controlled rectifier (SCR) controller to control the heater duct.
  • Compressed air pulse cleaning for automatic particulate removal from the cartridge filters.
  • Pre-wired instrumentation to a control box located on the skid.
  • Manways to facilitate maintenance access.

The system has been operational since 2014 and has been used on a routine basis during cold winter months.   The system comfortably passed a stack test in 2015. Compliance for lead (Pd) is 20 times below the limit and Dioxins/Furans (D/F) is 5 times below the limit. The re-heat and filter package has been used on several other medical waste incinerators and provide a cost effective solution for meeting stringent emission limits. 

Download a free case study to find out how Wymoming Medical Center met the new EPA HMIWI emission limits for their existing medical waste incinerator.

Download  Case Study

Download a free white paper from the 2010 Internationa Conference on Thermal Treatment Technologies and Hazardous Waste Combustors (IT3/HWC) on the 2009 HMIWI MACT standard for medicl waste incinerators.

Download Free Paper 

Topics: particulate control, Venturi scrubbers, MACT Standards, Medical Waste Incinerator Scrubber, Incinerator Scrubber, HMIWI Scrubber

Particulate Removal Using a Venturi Scrubber

Posted by Andy Bartocci on Mon, Apr 11, 2016 @ 02:52 PM

Venturi_Westlake.jpgA Venturi scrubber is a common air pollution control device that is used to remove particulate. Because it is a wet scrubber, collected particulate is purged in a liquid discharge stream called the blowdown.

Venturi scrubbers are commonly used for industrial dryer applications (see photo). They have a relatively low inlet temperature or might have sticky particulate which prevent the use of a bag-house. Typical dryer applications include coal dryers, pot ash mining, CPVC plastics manufacturing, bio-solids sludge drying, or salt production. Venturi scrubbers are also used in insulation or glass manufacturing, magnesium mining, and hazardous and medical waste incineration.

It is important to saturate or pre-cool the gas before entering the Venturi throat to minimize evaporation. That is because during evaporation, water molecules leave the water droplet surfaces which push particles away from the droplets and reduce collection efficiency. It is also important to keep the inlet walls of the Venturi wetted to avoid fouling from wet-dry line interface.


In accordance with Bernoulli's equation, inlet gas accelerates at the converging section of the Venturi throat, increasing gas-liquid contact. As water is injected perpendicular to the gas flow in the throat, the accelerated gas particles are captured by water droplets upon collision. Three mechanisms account for collection in a Venturi which is summarized below. The adjacent graphic scrubber illustrates the three mechanisms.


  • Diffusion – Particle is so small its path is erratic due to Brownian motion.
  • Interception – Particle follows streamline around droplet, makes contact if within a particle radius.
  • Impaction – Particle’s inertia cause it to leave stream line and impact the droplet.

Impaction is the dominant collection mechanism for large particles, greater than 15 microns. They can be collected with efficiency greater than 99%. Diffusion and interception are more prevalent for smaller particles. Collection efficiency is lower for these particles because their small size increases the probability they will flow around the water droplets and avoid collection.

The graph below illustrates the impact of particle size on collection efficiency. The vertical axis is collection efficiency and the horizontal axis is pressure drop. The curves represent different particle sizes ranging from 0.2 to 5 microns. It can be seen that collection efficiency increases for larger particles and higher pressure drops. The net result is overall collection efficiency is dependent on the aerodynamic particle size distribution (PSD).













After particle collection in the Venturi throat, the resulting droplets aggregate through the diverging section and are separated from the process gas by the mist eliminator (ME) in the entrainment separator (ES). The ability of the mist eliminator to remove water droplets from the gas stream can have a significant impact on the scrubber performance. Any water droplets that "escape" the ME will carry entrained particulate and increase the measured outlet emissions. A more detailed discussion on mist elimination can be found in the previous blog post on “Improving Entrainment Separator Design”.

To download a free case study on a Venturi scrubber used to remove particulate from a CPVC dryer.

Download Case Study 


Topics: particulate control, Venturi scrubbers, Scrubbers

Going Paperless: Interactive O&M Manuals

Posted by Jesus Alfaro on Mon, Feb 29, 2016 @ 05:32 PM

Envitech has joined the paperless revolution by launching Interactive O&M manuals on electronic tablets (Apple iPads). Traditional paper based-manuals iPad.pngpresent several problems – they may be easily lost or damaged; large three-ring binders that are difficult to search and cumbersome to carry; and lastly, red-lined changes and as-builts often are not captured in the final revision.

Starting with 2015 projects, Envitech created web-based O&M manuals for its customers. Due to the positive feedback received to date, Envitech decided to phase out paper copies and fully implement interactive O&M manuals through the use of customized electronic tablets. Each tablet is equipped with 16GB of memory, Wi-Fi capabilities, video and audio calling, personalized e-mail account, video recording, camera, and text messaging. Our customers can access their online manuals and its features with the click of a button. Specific advantages of the Envitech interactive O&M manual are:

  1. Portability - Tablets are thin, light and you can store more information than in 3-ring binders. Information is secure and readily accessible while you are out in the field. 
  2. Updates - Online manuals allows us to make updates with ease. You have immediate access to the material rather than waiting for the manual to be re-printed and delivered. 
  3. Troubleshooting - Our tablets allow you to contact our service team via text, e-mail or facetime.    


  •  Compact tablet design eliminates the need for large storage capacity - 16GB of memory can store up to 4,096 photos, 3 hours of video, or +10,000 PDF files.
  • Always available - Access your online manual 24-7 when and where you need it through the use of a tablet, phone or computer.
  • Print select documents - Airprint is an Apple technology that allows you to print documents from your tablet.  
  • Improved file management - Search and find files more efficiently.


 Figure 1. Click to navigate: simply click or swipe to access your files.

Always Up To Date

  •  O&M Manual Updates - Red-lined changes and updates via online eliminates the need to re-print +500 page manuals.
  • Offline capabilities - Access your manual without Wi-Fi connectivity.
  • Revision management - Track changes made to your manual with online revision tables. 


Figure 2. Revision table

Interactive Troubleshooting

  • Contact us - Each project has a unique username that allows you to reach our service team via text, e-mail, and facetime from your tablet.         
  • Photo and video capturing - Send us photos/videos from your tablet to assess the situation.    
  • Instruction videos - Access training videos and learn how to maintain/calibrate your equipment.   
 texting_support.png  e-mail_support.png  facetime_support.png
 Figure 3: Texting Support  Figure 4: Email Support  Figure 5: Facetime Support

To learn more about Envitech's service capabilities, please download our brochure.

Contact Envitech Service

Topics: Scrubbers, Service, Air Pollution Control Service

Meeting the HMIWI MACT Standards Ultra Low Lead (Pb) Emission Limit for a New Medical Waste Incinerator Scrubber System

Posted by Andy Bartocci on Wed, Feb 17, 2016 @ 04:28 PM

In October 2014, existing medical waste incinerators had to be compliant with the US EPA’s new Hospital, Medical, and Infectious Waste Incinerator (HMIWI) MACT standards. Nearly all of the systems that planned to continue incineratrion had to be upgraded with add-on controls to meet particulate (PM), lead (Pb), mercury (Hg), Cadmium (Cd), dioxins/furans (D/F), or a combination of the pollutants. Pb was the most common of those pollutants requiring additional capture.

Envitech upgraded scrubbers for three existing medical waste incinerators. In October 2015, I presented a 1102_General_Assembly_1.jpgpaper at the International Conference of Thermal Treatment 1102_General_Assembly_1.jpgTechnologies and Hazardous Waste Combustors (IT3/HWC) about using a wet electrostatic precipitator (WESP) on the National Institute of Health’s (NIH’s) Rocky Mountain Lab (RML) existing medical waste incinerator. Envitech also designed and built a fourth scrubber system which was permitted as a large (> 500 llb/hr of waste) new medical waste incinerator. The table below compares the previous 1997 standard for lead (Pb) for a large incinerator to the current (2009) standard for an existing incinerator and a new incinerator.

As shown, the current emission limit for an existing incinerator is just 3% of the limit for the 1997 standard. Add-on controls need to achieve 97% reduction in Pb for medical waste incinerators just meeting the previous limit. This is a significant reduction.

Lead (Pb) Emission Limits for Large Incinerators, mg/dscm

  • 1997 standard                   1.2
  • 2009 standard existing       0.036
  • 2009 standard new            0.00069

1102_UTMB_Scrubber_Skid.jpgPb reduction for a new large medical waste incinerator is even more dramatic. The emission limit is a mere 0.06% of the 1997 standard. Compared to an existing system permitted to the new standard, a large new medical waste incinerator must emit 2 orders of magnitude less Pb.

Envitech’s scrubber for a permitted new medical waste incinerator recently passed the stack test and demonstrated compliance with Pb emission less than 0.00069 mg/dscm. We believe it’s the only systems in operation today that is compliant with the HMIWI MACT standard for a large, new medical waste incinerator.

It is interesting that despite the ultra low emission standards required by the HMIWI MACT standard, there is still significant public resistance to new permitted systems. It’s clear the public doesn’t understand the impact of these rules and how far technology has come to enable environmentally friendly and safe operation of these systems. The role of these captive systems (treating waste from the facility where it is generated) may become more important in emergency response plans of state and local governments. This was evident during the recent Ebola episode where large amounts of waste needed to be treated and disposed. Some would claim that treating the waste at the facility where it is generated poses less public risk than transporting the waste on public roads and highways to a centralized hazardous waste facility. More work needs to be done to educate the public on the capability of these advanced emission control technologies.

For more information on this topic, please read our paper at the IT3 conference.

Download Free Paper

Topics: Scrubbers, MACT Standards, Ebola Waste, Medical Waste Incinerator Scrubber, HMIWI Scrubber

Three Things to Do Before a Stack Compliance Test

Posted by Andy Olds on Mon, Nov 02, 2015 @ 08:00 AM

Compliance testing often brings anxiety to environmental managers.  Testing is expensive and can comprise a significant fraction of the environmental operating budget.  Planning takes several months, often culminating in a tight testing window with long days and unforeseen delays.  And always looming is a dreaded phone call of a failed test.  What three things should environmental managers do to ensure a successful compliance test?


  1. Calibrate your control instruments

Manufacturers use complex instruments to ensure that their equipment meets its performance objectives.  These instruments must remain calibrated for the control equipment to perform properly. pH sensors, ORP probes, flow transmitters and conductivity sensors ensure optimal acid gas removal.  RTDs and thermocouples are vital to reliable operation for thermal oxidizers, condensers and reheaters.  Pressure transmitters provide important information for the performance of Venturis, and the condition of baghouse, carbon beds and packed beds.

The most common deficiency reported in our service call database is an out-of-calibration instrument.  Make sure that your instruments calibration is up to date, and check its performance a month prior to compliance testing to ensure you have the time to order a replacement instrument if required.

  1. Inspect and clean your equipment

Environmental control equipment typically faces an array of upset conditions.  Waste streams change or cycle through daily, weekly or seasonal disruptions.  Auxiliary equipment fails leading to changes in the quality of makeup water, instrument air, or power.  Repeated startups and shutdowns lead to transient states of substandard performance.  The struggle to keep environmental compliance equipment operational at all times leads to an "emergency-only" attitude towards preventive maintenance.  All of these factors lead to degradation of equipment and instruments.

Ahead of compliance testing, it is important to challenge the operations staff to inspect and clean the equipment.  Ensure instruments do not have buildup that dampens response time.  Confirm pressure drops across filters, strainers, spray nozzles are at design conditions; high pressures may be indicative of fouling.  Make sure consumables such as pH probes and filter bags are new and up to date.  Check for air ingress; most compliance tests measure the oxygen content of the gas to ensure that emissions are not artificially lowered by dilution air.  Clean sumps, separators and nozzles during regular shutdowns.  Ensure that your emissions are limited to that which occurs during steady state operation, and not from old emissions that have built up on the internal surfaces of your equipment.

  1. Interview your stack tester

The EPA has well-developed procedures for every type of emission test.  However, with ever lowering standards, stack testers are forced to push their instruments and apparatuses to their technological limit in order to accurately measure emissions.  Stack testers have found ways to extend these limits, but the difference between emissions and noise is narrowing.  Minimizing the noise, and understanding the methodology of the stack test, will ensure you and your equipment are well-prepared.

For all stack tests, ask the following:

  • What EPA procedures will you be using?
  • Are there any known interferences for the procedures?
  • What is the experience level of the stack test operators with each procedure?
  • Are you prepared for lower than expected gas flow rates, greater than expected dilution, or other flue gas variances?

For initial testing:

  • What is your expectation of the non-detectable limit with the procedure provided?
  • Is the expected non-detectable limit sufficiently low to provide accuracy below my emission limit?
  • How do you intend to reliably rig and stabilize your instruments?
  • What can I do to give the stack testers the best opportunity to provide reliable data?

If your permit has changed since your last stack compliance test:

  • Have you accounted for my new permit requirements, and how has that changed your testing protocol?

Getting ready to perform a stack compliance test?  Contact Envitech Service for a site visit to calibrate your instruments and inspect your equipment.

Contact Envitech Service

Topics: Stack Testing

Three Key Tools Envitech Uses To Improve Scrubber Service

Posted by Andy Olds on Mon, Oct 26, 2015 @ 08:00 AM

Envitech recently launched a new Service Program to provide scrubber operators with a knowledgeable and responsive resource to keep their air pollution control equipment functioning properly.  One of the service program options is true 24-7 remote plant coverage that connects operators directly with our service staff.  To be able to offer this service as a small business requires both dedication from our service team and implementation of the latest service technology.  In this post, we discuss the technologies we rely upon to offer this service. 


In the last year, Envitech has stepped up its use of FaceTime to remotely communicate with service technicians.  For those unfamiliar with the technology, FaceTime is an Apple application that connects users by video through their mobile phone.  Below are screen shots of a FaceTime connection using WiFi.

Envitech has found that the quality of this technology has improved such that engineers can remotely direct technicians through troubleshooting, calibration, or simple repairs.

For scrubber operators equipped with an Apple product, FaceTime provides an immediate and direct method to connect to our service technicians.  FaceTime's realtime video technology lets Envitech technicians see the issue, direct the repair, and confirm a successful outcome, all without the cost and downtime of a site visit.


Envitech has invested heavily in PLC and HMI training for its engineers.  All of our engineers are capable of minor modifications of PLC logic, online changes to HMI screens, and trending data through PLC software.  Until recently, this level of assistance was not available remotely.  Older peer to peer technologies were not sufficiently reliable to allow logic interface.  HMI screens were typically built remotely and uploaded onsite by a qualified operator.  Trending was often not available "live" and had to be downloaded and transmitted by a trained software specialist.

Envitech purchased GoToAssist in 2014 to connect our engineers to our startup teams.  GoToAssist is a Citrix product that connects the user to a remote computer by invitation.  Upon acceptance of a connection, the remote engineer can manipulate the local computer.  Below is a photo of the GoToAssist software from the engineer's perspective.

Envitech has found the software to be tremendously useful, reducing our startup team sizes, shaving days off the startup schedule, and increasing the accessibility of our variety of engineering talent.  Customers have caught on, seeing how quickly and effectively we can make programming changes remotely to improve their process, and have requested this as an add-on service.  To date, we have logged over 125 support session with customers totaling more than 400 hours of remote troubleshooting using GoToAssist.

Some of the tasks our customers have enjoyed using remote troubleshooting via GoToAssist include:

  • Rescaling ranges within the logic for replacement instruments
  • Trending process and control variables to tune control loops
  • Revising HMI screens live with operator feedback
  • Downloading operational data for analysis
  • Adjusting stoking frequencies for incinerators and cleaning frequencies for WESPs

Web-Based O&M Manual

Historically, the use of O&M manuals has been the first option for maintenance and troubleshooting for the operator.  In the past ten years, component manufacturers with standard products have begun to offer their manuals via web access.  Our engineers and service technicians made use of this offering by frequently downloading a specific manual online for troubleshooting an equipment issue.

Still, most system integrators or custom manufacturers like Envitech have only delivered "binder" manuals or large PDF electronic files.  The problem with this approach is that the "binder" manuals are not very portable or sortable and often get lost or damaged.  Large PDF electronic files are often electronically misplaced and forgotten.  The result is that operators are scraping ID tags for model numbers or replacing equipment without a thought to troubleshooting or repair.

Seeing the ease of use online manuals from component manufacturers has provided, Envitech challenged itself to produce an online manual for its custom manufacturered equipment.  Starting with projects ordered in 2015, Envitech has produced an online manual for its customers.  The feedback to date has been positive, and we intend to extend this benefit to all customers via our service plan.

If you are interested in learning more about our Service Program and other features and benefits of using Envitech for your scrubber maintenance, press the buttom below.

Contact Envitech Service

Topics: Scrubber Service